“An investment in knowledge always pays the best interest.”
This Benjamin Franklin quote is a particularly powerful one when put in the context of that knowledge truly improving an individual’s ability to apply it. It is also one that Heartbeat Press especially ascribes to in terms of cultural competency.
Specifically, a person cannot offer effective aid if she does not understand the makeup of the person she is approaching. Heartbeat Press encourages its readers to take the time to learn about the world’s cultures so your assistance to individuals from those cultures can be truly useful, enriched by focused, applicable understanding.
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Somalia
When addressing Somali individuals, direct your attention towards the obvious senior/lead member, as well as the individual in need of assistance (Somalis often arrive in groups). This denotes respect and awareness of their cultural-authority norms.
In addition, be aware of eye contact intensity and frequency. Indicative of respect, short, direct, but infrequent eye contact will demonstrate your respect for those you are addressing.
Photo Credit: ESL For One and All